Enhanced Services Specialist

Job Summary

A company is looking for an Enhanced Services Specialist.

Key Responsibilities

• Process dependent eligibility verifications and maintain accurate records to ensure compliance with ERISA and client-specific policies
• Assist in carrier billing reconciliation and respond to Tier 1 inquiries regarding dependent verification and billing concerns
• Collaborate with internal teams to support efficient operations and contribute to ongoing process improvements

Required Qualifications

• Bachelor's degree in Business, Human Resources, or a related field preferred
• 1+ years of experience in benefits administration, billing reconciliation, or customer service
• Familiarity with benefits administration technology and intermediate Excel skills
• Ability to manage multiple priorities and work in a fast-paced environment
• Active engagement in professional development and process improvement initiatives