Enrollment Coordinator

Job Summary

Supporting enrollment and registration processes for multiple educational institutions, the full-time remote Enrollment Coordinator will recruit and onboard families and students, assist with training the enrollment team, and act as a liaison between families and educational staff.

Key responsibilities

• Provide superior customer service and support to current and prospective families through various communication methods
• Assist with re-enrollment training and processes for the enrollment team while representing institutions as the initial point of contact
• Establish and maintain positive relationships with remote team members and community partners to support enrollment events

Required qualifications

• Bilingual candidates preferred
• Must work PST hours and have the ability to learn quickly in a remote environment
• Strong proficiency in using multiple software programs, including MS Office and CRM systems
• Must pass federal, state, and local background checks as required
• Experience in customer service or enrollment processes in an educational setting is preferred