Enrollment Customer Service Representative

Job Summary

A company is looking for an Enrollment Customer Service Representative.

Key Responsibilities

• Make high-volume outbound calls to guide employees through the program enrollment process
• Generate reports on enrollment percentages for clients
• Consult with clients on enrollment progress and strategies

Required Qualifications

• High school diploma or equivalent
• 2 years of experience in a customer service role
• Entry-level experience is acceptable
• Comfortable with high-volume outbound calls
• Ability to engage with clients effectively