Enrollment Operations Specialist

Job Summary

Supporting the operational effectiveness of Enrollment Services, the full-time remote Enrollment Operations Specialist will manage technology administration, process documentation, and training support while ensuring team members have the necessary resources to engage prospective students.

Key responsibilities

• Assist with the implementation and deployment of best practices across the enrollment team
• Develop and maintain operational documentation, including standard operating procedures and technology guides
• Support onboarding of new team members through technology and process training

Required qualifications

• College Degree or 2-4 years of relevant experience
• Minimum of 2 years of experience supporting enrollment operations or a related operational role
• Experience with Microsoft Office Suite, including intermediate to advanced Excel skills
• Minimum 3-5 years of experience in a service-oriented environment or university setting