Enrollment Services Associate

Job Summary

A company is looking for an Enrollment Services Associate responsible for providing accurate information and excellent customer service to prospective and enrolled students.

Key Responsibilities

• Conduct interviews and provide detailed information about educational programs and financial considerations to prospective students
• Manage follow-up communications with prospective and enrolled students to ensure successful matriculation
• Maintain compliance with recruiting regulations and update the Student Information System with detailed notes after each contact

Required Qualifications

• Associate degree required; Bachelor degree preferred
• Minimum of 3 years of high-volume, fast-paced customer service experience
• Prior experience in Enrollment Services/Admissions or non-durable sales is a plus
• Proficiency in Microsoft Office Suite, particularly Excel
• Strong organizational and time management skills