Enrollment Specialist

Job Summary

A company is looking for an Enrollment Specialist to manage the enrollment process for caregivers and care recipients.

Key Responsibilities

• Manage documentation retrieval and maintain timelines for service activation
• Request medical records and follow up with PCP and medical record offices
• Perform eligibility checks and audits to ensure compliance with documentation standards

Required Qualifications

• 2+ years of customer service or intake experience, preferably in healthcare
• Experience with data integrity in a regulated environment
• Proficient with MS Office and case management systems
• Able to work autonomously and in a team in a remote environment
• Bilingual skills preferred