Enrollment Team Lead

Job Summary

A company is looking for a Team Lead, Enrollment (SQL Preferred).

Key Responsibilities

• Oversee Enrollment Specialists to ensure compliance with service level agreements and regulatory guidelines
• Manage staff performance, including quality reviews and feedback
• Identify process improvement opportunities and implement continuous improvement methodologies

Required Qualifications, Training, and Education

• Associates Degree in business, healthcare, or a related field, or equivalent relevant work experience
• Minimum of three years of healthcare experience, including at least one year in enrollment/eligibility
• Proficient in Microsoft Office Suite, with SQL knowledge preferred
• Expert proficiency in database management and Facets subscriber/member setup
• Familiarity with healthcare, Medicaid, and Medicare regulations