Enrollment Training Manager

Job Summary

A company is looking for an Enrollment Training Manager.

Key Responsibilities

• Conduct call reviews, document feedback, and deliver performance feedback to staff
• Train Enrollment Coaches and Associates on various enrollment and coaching strategies
• Identify call trends and communicate findings to the leadership team for training improvements

Required Qualifications

• Bachelor's degree or equivalent combination of experience and education
• 3+ years of relevant experience in training within a call center or higher education environment
• Experience managing complex projects and communicating across various organizational groups
• Experience delivering training sessions is preferred
• Experience in admissions or sales is a plus