Enterprise Account Executive

Job Summary

Driving new business growth, the full-time Enterprise Account Executive will identify, develop, and close new logo opportunities within enterprise and upper mid-market organizations for CCaaS and Customer Experience solutions in a remote capacity.

Key Responsibilities

• Generate new business revenue through the sale of CCaaS, AI, customer experience, and digital transformation solutions
• Develop and execute strategic account plans to identify and penetrate target accounts
• Lead complex sales cycles from initial discovery through contract negotiation and close

Required Qualifications

• 10+ years of mid-market to enterprise level consultative solution-selling experience
• 4+ years of sales experience in CCaaS, Contact Center, CX, SaaS, or Customer Service Technology
• Proven success generating net-new business opportunities and closing complex enterprise deals
• Strong understanding of customer experience operations, contact center modernization, and related technologies
• Experience managing multi-stakeholder sales processes with enterprise organizations