Enterprise Account Manager

Job Summary

A company is looking for an Enterprise Account Manager to lead and expand customer relationships.

Key Responsibilities

• Develop deep knowledge of customers' organizational dynamics and direct mail's role in their business objectives
• Create and manage account plans for key customers, identifying expansion and upsell opportunities
• Conduct quarterly business reviews and establish consultative relationships to ensure customer success

Required Qualifications

• 12+ years of overall experience with expertise in direct marketing and customer success
• 10+ years of experience in account leadership or sales
• Proven ability to meet retention and expansion targets
• Large enterprise account management experience, including onboarding and product adoption
• Experience using Salesforce strongly preferred; familiarity with Marcom and Data Automation tech stacks is a plus