Enterprise Account Manager

Job Summary

A company is looking for an Account Manager (US or Canada).

Key Responsibilities

• Proactively drive customer retention by understanding their business needs and addressing challenges to prevent churn
• Manage the renewals process, including negotiations and extending customer commitments for maximum value
• Identify expansion opportunities within the customer base and tailor outreach strategies to increase bookings

Required Qualifications

• Bachelor's degree or equivalent
• Minimum of 3+ years of sales or account management experience in a SaaS environment
• Proven success in managing and growing revenue with senior management customers
• Strong negotiation skills and ability to present business cases effectively
• Experience using Salesforce.com, SalesLoft, Gong, and LinkedIn Sales Navigator