Enterprise Account Manager

Job Summary

Managing a portfolio of approximately 50 mid-market sellers, the full-time Enterprise Account Manager will focus on retaining and growing client relationships through customized onboarding, use-case expansion, and cross-selling opportunities while collaborating with cross-functional teams to deliver technical solutions.

Key responsibilities

• Retain and grow the portfolio by identifying use-case expansion and cross-sell opportunities
• Project manage the execution of technical solutions in collaboration with product, engineering, and finance teams
• Negotiate contracts for use-case expansion and serve as the voice of clients with product teams

Required qualifications

• 5+ years of account management or sales experience
• Proven experience managing projects with internal teams
• Experience within the retail industry
• Strong contract and pricing negotiation skills with senior stakeholders
• Ability to conduct requirements gathering using a technical solutioning framework