Enterprise Account Manager

Job Summary

Managing service and support for existing institutional clients, the full-time Enterprise Account Manager will drive account expansion and relationship development remotely while collaborating with various internal teams to optimize client success with the CARE product.

Key responsibilities

• Manage account management within existing institutional client accounts to drive growth and revenue
• Collaborate with clients and internal teams to ensure a seamless experience and promote product adoption
• Identify upsell opportunities and maintain strong relationships to enhance customer satisfaction and retention

Required qualifications

• 3-5 years of experience in sales, project management, software sales, or Healthcare IT
• Proven experience in sales or as a sales support specialist providing solutions based on customer needs
• Strong communication and interpersonal skills with the ability to build relationships at all organizational levels
• BS/BA in business administration, sales, or a relevant field
• Health System Navigation and Strategic Agility expertise