Enterprise Account Manager

Job Summary

To support a growing enterprise-focused sales team, the full-time remote Enterprise Account Manager will manage relationships with Global 2000 companies, drive renewals and upsells, and collaborate with the Customer Success team to ensure customer value realization.

Key responsibilities

• Serve as a trusted advisor and product evangelist, demonstrating the Zip platform to address customer pain points and drive ROI
• Negotiate renewal contracts and develop strategies that maximize contract value while enhancing customer relationships
• Engage with internal teams to provide updates on renewal statuses and escalate issues as necessary

Required qualifications

• 5+ years of technology SaaS experience at the enterprise level
• Proven experience selling to procurement, finance, and legal sectors
• Demonstrated ability to drive customer retention and adoption of SaaS products for enterprise accounts
• Familiarity with sales tools such as Salesforce, Clari, Zoominfo, and LinkedIn SalesNav
• Self-driven with strong organizational skills and a proactive approach to customer success