Enterprise Account Manager

Job Summary

Managing a portfolio of enterprise clients, the full-time remote Enterprise Account Manager will drive revenue growth through retention and expansion efforts, collaborate with the Global Sales Team, and develop senior-level relationships to enhance customer value across product offerings.

Key responsibilities

• Accelerate revenue growth by maximizing expansion opportunities within existing customer accounts
• Drive best-in-class retention strategies and manage high-value renewals and expansions
• Collaborate on account planning and maintain a deep understanding of product updates to effectively communicate with customers

Required qualifications

• 5+ years of experience in account management, inside sales, or customer success with enterprise customers
• Proven ability to build relationships with senior stakeholders across diverse cultures
• Experience managing a small Book of Business and driving complex, end-to-end sales cycles
• Track record of meeting performance goals and prioritizing customer engagements for growth
• Strategic global account planning experience