Enterprise Account Manager

Job Summary

Managing a mixed portfolio of accounts, the full-time Enterprise Account Manager will support Enterprise LATAM customers in adopting solutions, handle renewals, and identify upsell opportunities while working remotely.

Key responsibilities

• Effectively manage a mixed book of accounts across emerging markets
• Build strategic account plans to identify expansion and upsell opportunities
• Serve as a hiring coach and strategic partner to customers, leveraging product and industry knowledge

Required qualifications

• Proven track record in a customer-facing B2B SaaS position
• Fluency in English, Brazilian Portuguese, and Spanish
• Experience in Enterprise account management or customer success roles, preferably with renewals responsibility
• Collaborative mindset with strong cross-functional teamwork skills
• Unique talents and transferable skills that enhance the role