Enterprise Account Manager

Job Summary

Owning and growing a portfolio of 250-300 enterprise accounts, the full-time remote Enterprise Account Manager will focus on retention, expansion, and long-term account development while building strong customer relationships and identifying growth opportunities.

Key responsibilities

• Manage and expand a portfolio of enterprise accounts across infrastructure, cloud, and managed services
• Engage proactively with customers to understand their needs and identify upsell and cross-sell opportunities
• Develop and execute renewal strategies to ensure account retention and stability

Required qualifications

• Experience in account management within infrastructure, cloud, or managed services
• Strong understanding of recurring revenue models
• Proven track record of driving expansion within existing customer bases
• Ability to navigate technical conversations and position solutions effectively
• Motivated by performance tied to retention and revenue growth