Enterprise Account Manager
Job Summary
Owning a portfolio of large health plan accounts, the full-time Strategic Account Manager (Enterprise) will manage executive relationships, develop mutual success plans, and lead cross-functional teams to drive measurable outcomes while working remotely.
Key responsibilities
- Serve as the primary owner of a small Enterprise account portfolio, ensuring accountability for each client's experience
- Build and maintain relationships with director-level and C-suite stakeholders, facilitating strategic and renewal conversations
- Design and deliver executive-grade EBRs and QBRs, framing value in terms relevant to clients
Required qualifications
- 7+ years of experience in Account Management, Customer Success, or Strategic Sales, with at least 3 years managing enterprise accounts in SaaS or healthcare technology
- Proven track record of growing and retaining accounts with $1M+ ARR
- Strong knowledge of the healthcare industry, particularly health plans and CMS programs
- Executive presence and credibility with senior client stakeholders
- Bachelor's degree required
Complete Job Description
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