Enterprise Account Manager

Job Summary

Responsible for maintaining and growing long-term relationships with customers, the full-time Enterprise Account Manager will drive expansion revenue, negotiate contracts, and manage a portfolio of accounts while working remotely.

Key responsibilities

• Lead the renewal process with existing clients, focusing on upselling and cross-selling G2 solutions
• Build and maintain relationships with key accounts and customer stakeholders to ensure client satisfaction and retention
• Collaborate with internal teams to deliver a seamless customer experience and support client objectives

Required qualifications

• 8+ years of quota-carrying sales or account management experience in a B2B environment
• Proven track record of exceeding sales targets and high performance
• Experience managing a full-cycle SaaS renewal process with success in cross-selling and upselling
• Strong presentation skills and ability to build executive-level relationships
• Understanding of negotiation techniques with a client-focused mindset