Enterprise Account Manager

Job Summary

Owning growth within an assigned portfolio of existing enterprise customers, the full-time Account Manager, Enterprise will drive upsell and cross-sell initiatives, build account plans, and engage in proactive renewal efforts while working remotely.

Key responsibilities

• Own expansion and growth across an assigned portfolio of enterprise accounts, focusing on upsell and cross-sell opportunities
• Build and execute account plans that identify and prioritize whitespace across product lines
• Partner with Customer Success and Renewals to engage in proactive renewal efforts, mitigating downsell and churn risk

Required qualifications

• Proven record of growing revenue within an existing enterprise account base in a SaaS environment
• Experience navigating complex, multi-stakeholder enterprise buying processes, including security reviews and procurement
• Strong consultative and solution-selling skills, with the ability to connect platform capabilities to customer needs
• Experience co-selling with channel partners such as VARs or MSSPs, including joint account planning
• Familiarity with multi-year contract structures and renewal risk mitigation strategies