Enterprise Account Manager

Job Summary

Managing and growing relationships with enterprise customers, the full-time remote Enterprise Account Manager will ensure clients achieve measurable outcomes with Jasper's Marketing AI platform while driving retention and expansion across their portfolio.

Key responsibilities

• Serve as a trusted advisor to customers, ensuring maximum value and broad adoption of Jasper's platform
• Own and manage a focused portfolio of enterprise customers, accountable for retention, renewal, and expansion revenue
• Collaborate with cross-functional teams to share customer feedback and advocate for customer needs within the organization

Required qualifications

• 4+ years of B2B SaaS experience in Account Management, Customer Success, or Sales, including 2+ years managing enterprise accounts
• Proven success in driving renewal, retention, and expansion revenue within large organizations
• Strong discovery and demo capabilities, with the ability to tailor value narratives to executive audiences
• Technical fluency with SaaS platforms and enterprise systems
• Curiosity about AI and enthusiasm for helping global brands innovate with Jasper's platform