Enterprise Account Manager
Job Summary
Managing a portfolio of high-value enterprise accounts, the full-time remote Account Manager will oversee the customer journey by ensuring onboarding, adoption support, relationship development, and renewal management while identifying expansion opportunities for the sales team.
Key responsibilities
- Lead the onboarding process and implementation for new enterprise accounts
- Build and maintain relationships with stakeholders across multiple business units
- Manage renewal strategies and document account health, risks, and next actions
Required qualifications
- Bachelor's degree or equivalent experience
- 3+ years in account management or similar customer-facing roles
- Experience managing complex enterprise accounts with multiple stakeholders
- Proficiency in CRM for account plans and renewal pipeline management
- Ability to collaborate cross-functionally and influence outcomes
Complete Job Description
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