Enterprise Associate
Job Summary
Supporting strategic accounts in the financial sector, the full-time Enterprise Associate will manage client onboarding, provide training and integration support, and ensure timely payment processing while working in a hybrid model from Toronto.
Key responsibilities
- Assist Account Managers in managing client relationships and ensuring smooth payment processes
- Set up clients on the online platform and provide ongoing support and training
- Resolve client queries and payment investigations promptly and accurately
Required qualifications
- 2-5 years of customer service experience, ideally in client relationship management
- Proficient in IT with the ability to learn new systems quickly
- Fluent in English and Spanish
- Experience with payment handling and transaction reconciliation is an asset
- Strong organizational skills and ability to manage multiple priorities
Complete Job Description
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