Enterprise Customer Success Manager

Job Summary

A company is looking for an Enterprise Customer Success Manager to support its growing Enterprise business.

Key Responsibilities:

• Own the post-sale customer experience, from onboarding to revenue retention
• Implement and optimize solutions to improve product performance and deliver data-driven insights
• Collaborate with internal teams to ensure accurate campaign implementation and troubleshoot technical issues

Required Qualifications:

• 2+ years of experience as a Customer Success Manager
• 1+ year of experience working with Enterprise and/or high value customers
• Experience with Recruitment Advertising and/or Performance Based Advertising
• Advanced knowledge of G Suite (docs, sheets, decks, gmail, calendar)
• Experience working with programmatic platforms is a plus