Enterprise Customer Success Manager
Location: Remote
Compensation: To Be Discussed
Reviewed: Wed, Mar 12, 2025
This job expires in: 23 days
Job Summary
A company is looking for an Enterprise Customer Success Manager.
Key Responsibilities
- Manage relationships with large customers to ensure high satisfaction levels
- Develop strategic plans to achieve renewal and expansion targets
- Serve as a customer advocate and facilitate communication between customers and internal teams
Required Qualifications
- Bachelor's degree or equivalent experience in a related field
- 5+ years of experience in upselling at a B2B SaaS company
- Proven ability to maintain strong relationships across all business levels
- Experience in project management concepts and conflict resolution
- Comfortable working in a scaling environment and advocating for customers
COMPLETE JOB DESCRIPTION
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Company Overview
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