Enterprise Customer Success Manager

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Fri, Apr 18, 2025

Job Category: Account Management

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced, Senior Level, Executive Level

Job Summary

A company is looking for an Enterprise Customer Success Manager to manage relationships with Enterprise and Strategic customers.

Key Responsibilities

Manage a portfolio of Enterprise & Strategic clients through their post-sales journey, including adoption and renewals
Drive business process recommendations to enhance adoption, retention, and value achievement
Collaborate cross-functionally to facilitate outcomes and prepare strategic Business Reviews

Required Qualifications

5+ years of experience in Customer Success, Account Management, or Business Development in a SaaS organization
Experience with complex, multi-divisional, and multi-geographical customers
Proven ability to develop relationships with customer C-Suite
Strong analytical skills and proficiency in PowerPoint, Excel, and Word
Demonstrated track record as a strategic Customer Success Manager

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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