Enterprise Customer Success Manager

Job Summary

A company is looking for an Enterprise Customer Success Manager.

Key Responsibilities

• Manage a portfolio of the largest district partnerships
• Own the renewal and expansion process for the portfolio
• Lead consultative meetings with key district stakeholders using data

Required Qualifications

• Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion
• A minimum of 3 years of demonstrated success in a quota-carrying, customer-facing position
• A background in educational technology is preferred, or a comparable combination of education and professional experience serving the Northeast
• Adaptable and skilled at managing change in a dynamic environment