Enterprise Customer Success Manager

Job Summary

A company is looking for an Enterprise Customer Success Manager (Pet).

Key Responsibilities

• Manage a portfolio of enterprise and strategic accounts, ensuring high engagement and satisfaction
• Lead Executive Business Reviews, presenting insights and recommendations to senior stakeholders
• Monitor account health and pursue expansion opportunities to drive revenue growth

Required Qualifications

• Bachelor's degree in Business, Communications, or a related field
• 3-6 years of experience in enterprise Customer Success or Strategic Account Management
• Proven track record of managing complex relationships and driving measurable outcomes
• Experience conducting Executive Business Reviews and engaging with C-suite stakeholders
• Proficiency with CRM platforms, preferably Salesforce