Enterprise Customer Success Manager

Job Summary

A company is looking for an Enterprise Customer Success Manager.

Key Responsibilities

• Support and engage with customers throughout their lifecycle, ensuring value and retention
• Guide customers through onboarding and provide best practices for MariaDB deployments
• Conduct regular business reviews to showcase value and understand customer goals

Qualifications

• Experience supporting customers in the public sector
• Ability to develop and maintain C-Level relationships
• Strong understanding of customer success principles and MariaDB features
• Proficient in delivering custom ROI analysis for customer portfolios
• Excellent time management and organization skills