Enterprise Customer Success Manager
Job Summary
Managing relationships with high-value customers, the full-time Enterprise Customer Success Manager will lead onboarding, drive product adoption, and develop success strategies while working remotely.
Key responsibilities
- Develop and execute customer success plans aligned to business goals and desired outcomes
- Build and maintain relationships with key stakeholders, leading regular business reviews to track progress and demonstrate value
- Partner with Sales and Account teams to identify expansion opportunities and monitor account health for retention
Required qualifications
- Bachelor's degree or equivalent experience required
- 5-7+ years of Customer Success, Account Management, or related experience
- Experience managing mid-to-large enterprise or complex accounts
- Proficiency with tools such as Salesforce, Gainsight, or similar platforms
- Background in Media & Entertainment or familiarity with content creation workflows is a plus
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 44,825 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
