Enterprise Customer Success Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Reviewed: Mon, Sep 11, 2023

Job Summary

A company is looking for an Enterprise Customer Success Manager.

Key Responsibilities:
  • Drive customer success activities and outcomes for research organizations in North America
  • Minimize churn and drive renewals
  • Identify up-selling opportunities and drive new business growth
Required Qualifications:
  • Strong empathy for customers and passion for customer success and growth
  • Ability to influence and build consensus
  • Analytical and process-oriented mindset
  • Bachelor's degree, preferably in computer science, business, communication, or related field
  • Familiarity with research administration office operations

COMPLETE JOB DESCRIPTION

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