Enterprise Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager, Enterprise.

Key Responsibilities:

• Manage a portfolio of customers throughout the life cycle, ensuring they realize the full value of the platform
• Partner with implementation team to ensure successful onboarding experience and product adoption
• Proactively optimize customers' use of the platform as their business and talent objectives change

Required Qualifications:

• Strong business acumen with the ability to balance clients' needs and company objectives
• Well-organized and detail-oriented with project management skills
• Ability to thrive in a fast-paced and adaptable work environment
• Familiarity with Gainsight, Google Workspace Tools, and/or other SaaS tools
• Experience in HR or related fields