Enterprise Onboarding Manager

Job Summary

A company is looking for an Enterprise Onboarding Manager to lead complex implementations of their platform.

Key Responsibilities:

• Own and lead end-to-end onboarding for high-value, complex accounts
• Act as a strategic partner and trusted advisor to senior client stakeholders
• Drive continuous improvement initiatives for onboarding processes and customer experience

Required Qualifications:

• 5+ years of Customer Onboarding or Implementation experience in a B2B SaaS environment
• Proven ability to manage complex implementations and influence outcomes
• Strong track record of acting as a trusted advisor to senior-level stakeholders
• Solid understanding of data configuration and upload specifications
• Experience with Salesforce, GuideCX, JIRA, or similar tools preferred