Enterprise Operations Center Specialist

Job Summary

A company is looking for an Enterprise Operations Center Specialist-Lead to provide senior technical and operational leadership for 24x7x365 Enterprise Operations Center services.

Key Responsibilities

• Provide technical and management leadership across enterprise tasks and technology assignments within the EOC
• Lead end-to-end incident response activities, ensuring timely coordination and communication during high-priority incidents
• Maintain and improve operational documentation and training for EOC personnel to ensure high-quality operations

Required Qualifications

• Ability to obtain and maintain SEC Public Trust clearance
• Bachelor's degree and 8+ years of experience managing a complex enterprise operations center
• Experience supervising operations teams and managing incident response processes
• Demonstrated experience providing technical and management leadership across enterprise tasks
• Experience coordinating the review and update of operational documentation and ensuring staff training