Enterprise Relationship Manager

Job Summary

To drive revenue growth within existing enterprise accounts, the full-time remote Enterprise Relationship Manager will manage the full expansion cycle, proactively source new opportunities, and collaborate closely with Customer Success to align expansion with renewal strategies.

Key Responsibilities

• Own the full expansion cycle: create pipeline, close, expand, and renew within existing enterprise accounts
• Proactively source new opportunities across business units, teams, and geographies
• Build and execute strategic account plans grounded in org mapping and whitespace analysis

Required Qualifications

• 3-7+ years of quota-carrying SaaS sales experience, particularly with enterprise organizations
• Proven success in driving expansion revenue (upsell/cross-sell) within existing accounts
• Experience managing account retention and mitigating churn risk in a subscription or SaaS environment
• Ability to navigate complex, multi-stakeholder deals and build relationships across organizations
• Familiarity with CRM tools like Salesforce or HubSpot