Enterprise Relationship Manager

Job Summary

To drive revenue growth and retention within existing enterprise accounts, the full-time remote Enterprise Relationship Manager will manage the full expansion cycle, proactively source new opportunities, and build strategic account plans while collaborating closely with Customer Success and leadership.

Key Responsibilities

• Own the full expansion cycle: create pipeline, close, expand, and renew within existing enterprise accounts
• Proactively source new opportunities across business units, teams, and geographies
• Build and execute strategic account plans grounded in org mapping and whitespace analysis

Required Qualifications

• 3-7+ years of quota-carrying SaaS sales experience, including selling into enterprise organizations
• Proven success driving expansion revenue (upsell/cross-sell) within existing accounts
• Experience managing account retention and mitigating churn risk in a subscription or SaaS environment
• Familiarity with CRM tools like Salesforce or HubSpot
• High ownership mindset with the ability to operate autonomously