Enterprise Success Manager

Job Summary

A company is looking for an Enterprise Success Manager responsible for ensuring client retention and value realization from a Protective Intelligence technology platform.

Key Responsibilities

• Drive platform adoption and assist clients in achieving their business objectives
• Manage client communication to ensure a seamless client experience
• Identify growth opportunities for clients and coordinate with sales for execution

Required Qualifications

• 4+ years of experience in Client Success or Client Services within a SaaS company at an enterprise level
• Strong organizational skills with the ability to manage multiple clients and priorities
• Experience working independently and collaboratively in a fast-paced environment
• Familiarity with tools like SFDC, Pendo, Domo, and JIRA
• Knowledge of corporate security or executive protection is a plus