Enterprise Support Engineer
Job Summary
A company is looking for an Enterprise Support Engineer.
Key Responsibilities:
- Partner with clients to optimize the use of products and services
- Apply troubleshooting skills to identify and address technical concerns
- Collaborate with various internal teams to escalate and resolve issues
Required Qualifications:
- 5+ years of experience in networking protocols and debugging network issues
- Thorough understanding of DNS, DHCP, and Linux
- Experience managing customers in an enterprise environment
- Strong experience with common protocols and services
- US citizenship required
Complete Job Description
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