Enterprise Support Engineer

Location: Remote

Compensation: To Be Discussed

Reviewed: Tue, Mar 10, 2026

This job expires in: 26 days

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for an Enterprise Support Engineer to provide technical support to enterprise customers.

Key Responsibilities

Serve as a primary technical point of contact for enterprise customers
Troubleshoot complex API, authentication, CI/CD, and front-end implementation issues
Identify patterns in support cases and recommend product or process improvements

Required Qualifications

Significant experience supporting enterprise or high-growth SaaS customers
Strong technical expertise in APIs and debugging
Experience with OAuth, SAML, and SSO authentication flows
Familiarity with Git and CI/CD troubleshooting
Understanding of front-end technologies (HTML, CSS, JavaScript)

COMPLETE JOB DESCRIPTION

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