Enterprise Systems Adoption Specialist

Job Summary

A company is looking for an Enterprise Systems Adoption Specialist.

Key Responsibilities

• Develop and implement new Salesforce functionality, strategies, and programs for Sales and Customer Success teams
• Document business processes and recommend improvements based on user feedback
• Design and deliver training materials and support solution deployments and feature rollouts

Required Qualifications

• Bachelor's degree, preferably in information systems
• Minimum of 3 years of experience with Salesforce or another CRM platform
• Experience with training tools and documentation
• Experience with process documentation tools (e.g., Visio, Lucid Chart)
• Report/Dashboard configuration experience