Enterprise Technical Account Manager

Job Summary

A company is looking for an Enterprise Technical Account Manager.

Key Responsibilities

• Act as the technical liaison with enterprise customers
• Collaborate with Sales and Customer Success to align technical use cases with business value
• Document, track, and advocate for customer feature and support requests

Required Qualifications

• 3+ years of experience in Account Management
• 3+ years of enterprise experience designing and implementing infrastructure initiatives with security technologies
• Experience with endpoint, cloud, and identity products such as Crowdstrike Falcon and Microsoft Defender XDR
• Familiarity with Amazon Web Services, Microsoft Azure, and Google Cloud Platform
• Experience navigating technical conversations with executive teams