Entry Level Customer Service Specialist

Job Summary

A company is looking for an Entry Level Customer Service Representative.

Key Responsibilities:

• Answer the participant services line and assist with retirement plan withdrawal and loan transactions
• Work with participants and clients to initiate requests and address inquiries
• Establish relationships with vendors and plan sponsors for effective communication

Qualifications:

• Bachelor's degree required
• Bilingual speaking is a plus
• Ability to work independently and prioritize tasks
• Strong organizational and coordination skills
• Commitment to professional development and adaptability