Entry Level Data NOC Technician

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Tue, Apr 15, 2025
Data NOC Broadband Routers Modems

Job Summary

A company is looking for a Tier One Technician (Data NOC) entry-level.

Key Responsibilities:
  • Monitor automated probes, trouble tickets, and customer networks for issues
  • Coordinate with on-site technicians and escalate issues to Tier 2 Technicians as needed
  • Document job status and ensure timely handling of tickets and jobs
Required Qualifications, Training, and Education:
  • High School diploma; Associate's degree preferred
  • One year of IT or customer support experience
  • Working knowledge of basic networking technologies and tools
  • Able to multitask and work both independently and as part of a team
  • Ability to follow defined processes and escalate issues appropriately
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