Entry-Level End User Support Analyst

Job Summary

A company is looking for an End User Support Analyst - I to join their entry-level IT team supporting sales operations and system improvements.

Key Responsibilities

• Review and establish Sales Account & NASP requests using provided tools and data sources
• Conduct CLE review and cleanup to ensure unique customer records
• Test and accept new GCH application functionality, providing actionable feedback

Required Qualifications

• 0-3 years of experience in a similar support or analyst role (entry-level welcome)
• Proficient in Microsoft Excel and Google Sheets for manual data review and analysis
• Willingness to support off-hours testing when required
• Fast learner with proven ability to master new technologies and workflows
• Effective teamwork and adaptability in a fast-paced environment