Epic Application Specialist Associate

Job Summary

To support the implementation of Epic clinical applications, the full-time Epic Application Specialist Associate will work remotely while managing user requests, documenting workflows, and assisting with testing and training, with occasional on-site troubleshooting required.

Key responsibilities

• Collaborates with users and leadership to modify procedures and enhance the functionality of Epic applications
• Documents workflows, specifications, and user manuals while maintaining product documentation and quality control standards
• Participates in testing, user training, and post-implementation support, tracking project progress and addressing user issues

Required qualifications

• Bachelor's Degree in Computer Science or a related field
• 1 year of experience in automated laboratory and/or business systems
• Ability to obtain and maintain EPIC certification(s) within 6 months
• Basic knowledge of computer operating platforms and applications software
• Proficiency in Microsoft Office Suite and project management tools