Epic Cadence and Cheers Analyst

Job Summary

Supporting a Cheers CRM implementation, the contract Epic Cadence & Cheers Analyst will work remotely for three months, assisting with telephony integration and training permanent staff on Cheers build and functionality.

Key responsibilities

• Assist in the implementation of Cheers CRM and telephony integration
• Provide training and support for permanent staff on Cheers functionality
• Collaborate with project management and stakeholders to lead discussions and address ongoing build and troubleshooting needs

Required qualifications

• Epic Cadence certification required
• Epic Cheers CRM certification required
• Prior experience supporting a Cheers CRM implementation
• Experience with telephony integration preferred
• Hello World Badge or MyChart Badge strongly preferred, but not required