Epic Certified Systems Analyst
Job Summary
To support the Revenue Cycle IT Support Team, the full-time remote Systems Management Analyst will configure, maintain, and support claims processing and remittance workflows while collaborating with stakeholders to ensure efficient data flow and troubleshoot issues.
Key responsibilities:
- Provide subject matter expertise in Epic PB and HB Claims and Remittance, including system design, testing, and implementation
- Collaborate with leadership and end users to design and configure solutions, ensuring thorough documentation and issue resolution
- Monitor production applications and respond to incidents, participating in 24/7 on-call support as needed
Required qualifications:
- Active Epic certification in Epic Resolute PB Claims and Remittance Admin or HB Claims and Remittance Admin
- 3+ years of experience with Epic implementation and/or support
- Experience in providing daily on-call support and working with implementations and upgrades
- Availability for after-hours project participation as business needs dictate
- Availability for daily support during business hours 7:00am-5:00pm EST
Complete Job Description
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