Epic Cheers Consultant

Job Summary

A company is looking for an Epic Cheers Analyst.

Key Responsibilities

• Serve as the Epic Cheers (CRM) subject matter expert, focusing on campaign configuration and execution
• Design, build, test, and support Epic Cheers campaigns for various outreach initiatives
• Collaborate with cross-functional teams to ensure campaign alignment with operational goals

Required Qualifications

• Active Epic Cheers Certification (no lapse)
• Proven hands-on Epic Cheers campaign experience
• Experience supporting Epic implementations, upgrades, or optimizations
• Strong understanding of CRM, patient engagement, and call center workflows
• Ability to work independently in a consulting or project-based environment