Epic Support Analyst
Job Summary
Providing comprehensive support for clinical systems, the full-time Epic Support Analyst will independently analyze issues, drive process improvements, and deliver training sessions while working remotely.
Key responsibilities:
- Research and analyze issues to produce solution options and recommendations for workflow improvements
- Provide training sessions tailored to end user needs, including both individual and group formats
- Manage the Epic optimization lifecycle, including troubleshooting and following up on break fix tickets
Required qualifications:
- High school diploma or equivalent certification
- Two years of relevant experience in a clinical or healthcare setting
- Ability to work flexible hours to accommodate provider availability
- Experience with Epic Systems is preferred
- No specific certification or professional license is required for this position
Complete Job Description
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