Epic Willow Home Infusion Analyst

Job Summary

Seeking an Epic Willow Home Infusion Analyst for a remote contractor position, this role will serve as a subject matter expert in home infusion pharmacy workflows, focusing on system configuration, workflow optimization, and application support while collaborating with clinical and technical teams.

Key Responsibilities

• Lead system configuration, workflow optimization, and ongoing application support for Epic Willow Home Infusion
• Manage daily support operations, including incident triage, troubleshooting, and adherence to service level agreements
• Build and maintain infusion medication records, workflows, and billing rules across Epic modules

Required Qualifications

• High School Diploma or GED required; Associate's or Bachelor's degree in Healthcare IT, Pharmacy, or a related field preferred
• Active Epic Willow Ambulatory or Home Infusion certification with configuration expertise
• Minimum of 4+ years of experience in Epic application support and configuration within a healthcare environment
• Proven experience supporting ambulatory or home infusion pharmacy workflows
• Strong experience managing EHR support operations, including incident management